{"id":1515,"date":"2022-03-09T07:15:53","date_gmt":"2022-03-09T07:15:53","guid":{"rendered":"http:\/\/dev.equilac.com\/contact\/"},"modified":"2023-10-22T17:10:11","modified_gmt":"2023-10-22T17:10:11","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.equilac.com\/de\/contact\/","title":{"rendered":"Kundendienst"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1515\" class=\"elementor elementor-1515 elementor-1452\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52a2a82 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52a2a82\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3a3016f\" data-id=\"3a3016f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2bc4ce elementor-widget elementor-widget-text-editor\" data-id=\"f2bc4ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Kundendienst<\/h1>\n<p>Kontaktieren Sie unseren Kundenservice per Telefon, WhatsApp oder E-Mail. Wenn Sie eine Frage zu Ihrer Bestellung haben, teilen Sie uns bitte Ihre Bestellnummer mit.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f15413b\" data-id=\"f15413b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba693f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba693f4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-bac51b2\" data-id=\"bac51b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44168b2 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"44168b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88e51dc elementor-widget elementor-widget-text-editor\" data-id=\"88e51dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">Rufen Sie uns an<\/h2>\n<p style=\"text-align: center;\"><a href=\"tel:+16467704584\">+1 (646) 770 4584<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3397dcf\" data-id=\"3397dcf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64ad85f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"64ad85f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fab fa-whatsapp\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f473615 elementor-widget elementor-widget-text-editor\" data-id=\"f473615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">WhatsApp uns<\/h2>\n<p style=\"text-align: center;\"><a href=\"https:\/\/wa.me\/16467704584\" target=\"_blank\" rel=\"noopener\">+1 (646) 770 4584<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-fa6fe20\" data-id=\"fa6fe20\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa1f1ad elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"fa1f1ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-envelope\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d536ea elementor-widget elementor-widget-text-editor\" data-id=\"6d536ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">Schreiben Sie uns eine E-Mail<\/h2>\n<p style=\"text-align: center;\"><a href=\"mailto:support@equilac.com\">support@equilac.com<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0171c1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0171c1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f6c8976\" data-id=\"f6c8976\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0263f56 elementor-widget elementor-widget-text-editor\" data-id=\"0263f56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>H\u00e4ufig gestellte Fragen<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b9d39a0\" data-id=\"b9d39a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f2ccf97 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2ccf97\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6c97125\" data-id=\"6c97125\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1aadcef elementor-widget elementor-widget-accordion\" data-id=\"1aadcef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2791\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2791\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Versand und Lieferung<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2791\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2791\"><p>Wir bieten kostenlosen Versand f\u00fcr alle Bestellungen an.<\/p>\n<p>Ihre Bestellung wird innerhalb von 48 Stunden versendet. Sobald Ihre Bestellung versandt wurde, erhalten Sie eine Versandbest\u00e4tigung per E-Mail mit Informationen zur Sendungsverfolgung.<\/p>\n<ul>\n<li>Die Lieferzeit betr\u00e4gt in der Regel 4\u20138 Werktage, sofern das Produkt verf\u00fcgbar ist.<\/li>\n<li>Wir versenden Equilac nicht nach Deutschland und Italien.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2792\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2792\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Z\u00f6lle und Steuern (falls zutreffend)<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2792\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2792\"><p>Wenn Sie bei equilac.com bestellen, sind Sie daf\u00fcr verantwortlich, sicherzustellen, dass das Produkt (ein Nahrungserg\u00e4nzungsmittel) rechtm\u00e4\u00dfig in das Zielland importiert werden kann.<\/p>\n<p>Der Empf\u00e4nger ist der eingetragene Importeur und muss alle Gesetze und Vorschriften des Ziellandes einhalten.<\/p>\n<p>F\u00fcr Bestellungen, die au\u00dferhalb Europas versandt werden, k\u00f6nnen vom Zielland erhobene Einfuhrsteuern, Z\u00f6lle und Geb\u00fchren anfallen. Der Empf\u00e4nger einer internationalen Sendung kann solchen Einfuhrsteuern, Z\u00f6llen und Geb\u00fchren unterliegen, die erhoben werden, sobald eine Sendung das Land des Empf\u00e4ngers erreicht. Zus\u00e4tzliche Kosten f\u00fcr die Zollabfertigung m\u00fcssen vom Empf\u00e4nger getragen werden; Equilac hat keine Kontrolle \u00fcber diese Geb\u00fchren und kann deren H\u00f6he auch nicht vorhersagen.<\/p>\n<p>Die Zollbestimmungen variieren stark von Land zu Land; F\u00fcr weitere Informationen wenden Sie sich bitte an Ihr \u00f6rtliches Zollamt. Wenn Zollabfertigungsverfahren erforderlich sind, kann es zu Verz\u00f6gerungen kommen, die \u00fcber unsere urspr\u00fcnglichen Liefersch\u00e4tzungen hinausgehen.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2793\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2793\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Welche Zahlungsmethoden gibt es?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2793\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2793\"><p>Wir bieten folgende Zahlungsarten an:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Visum<\/li>\n<li>MasterCard<\/li>\n<li>Apple Pay<\/li>\n<li>Maestro<\/li>\n<li>iDEAL (Niederlande)<\/li>\n<li>Bancontact\/Mister Cash (Belgien)<\/li>\n<li>SOFORT<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Alle Zahlungen werden \u00fcber ein sicheres SSL-Verfahren von <a href=\"https:\/\/stripe.com\/en-be\" target=\"_blank\" rel=\"nofollow noopener\">Stripe Payments<\/a> abgewickelt.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0257b71 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0257b71\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9e6c224\" data-id=\"9e6c224\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bfcf194 elementor-widget elementor-widget-text-editor\" data-id=\"bfcf194\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Firmendetails<\/h2>\n<p>Equilac LLC<br \/>\nChrysler Building<br \/>\n405 Lexington Avenue, 26. Etage<br \/>\nNew York, NY, 10174<br \/>\nVereinigte Staaten<\/p>\n<p><a href=\"https:\/\/opencorporates.com\/companies\/us_de\/6206441\" target=\"_blank\" rel=\"nofollow noopener\">Firmenregistrierung<\/a><br \/>\nEIN: 38-4020367<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d301daf\" data-id=\"d301daf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f35129 elementor-widget elementor-widget-google_maps\" data-id=\"1f35129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=chrysler%20building&#038;t=m&#038;z=10&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"chrysler building\"\n\t\t\t\t\taria-label=\"chrysler building\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Kundendienst Kontaktieren Sie unseren Kundenservice per Telefon, WhatsApp oder E-Mail. Wenn Sie eine Frage zu Ihrer Bestellung haben, teilen Sie uns bitte Ihre Bestellnummer mit. Rufen Sie uns an +1 (646) 770 4584 WhatsApp uns +1 (646) 770 4584 Schreiben Sie uns eine E-Mail support@equilac.com H\u00e4ufig gestellte Fragen Versand und Lieferung Wir bieten kostenlosen Versand [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-1515","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.equilac.com\/de\/wp-json\/wp\/v2\/pages\/1515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.equilac.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.equilac.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.equilac.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.equilac.com\/de\/wp-json\/wp\/v2\/comments?post=1515"}],"version-history":[{"count":2,"href":"https:\/\/www.equilac.com\/de\/wp-json\/wp\/v2\/pages\/1515\/revisions"}],"predecessor-version":[{"id":14186,"href":"https:\/\/www.equilac.com\/de\/wp-json\/wp\/v2\/pages\/1515\/revisions\/14186"}],"wp:attachment":[{"href":"https:\/\/www.equilac.com\/de\/wp-json\/wp\/v2\/media?parent=1515"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.equilac.com\/de\/wp-json\/wp\/v2\/categories?post=1515"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.equilac.com\/de\/wp-json\/wp\/v2\/tags?post=1515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}