{"id":1561,"date":"2022-03-09T07:15:53","date_gmt":"2022-03-09T07:15:53","guid":{"rendered":"http:\/\/dev.equilac.com\/contact\/"},"modified":"2023-10-22T17:10:26","modified_gmt":"2023-10-22T17:10:26","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.equilac.com\/es\/contact\/","title":{"rendered":"Servicio al cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1561\" class=\"elementor elementor-1561 elementor-1452\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52a2a82 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52a2a82\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3a3016f\" data-id=\"3a3016f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2bc4ce elementor-widget elementor-widget-text-editor\" data-id=\"f2bc4ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Servicio al cliente<\/h1>\n<p>Contacta con nuestro servicio de atenci\u00f3n al cliente por tel\u00e9fono, WhatsApp o correo electr\u00f3nico. Si tiene alguna pregunta sobre su pedido, comparta su n\u00famero de pedido con nosotros.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f15413b\" data-id=\"f15413b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba693f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba693f4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-bac51b2\" data-id=\"bac51b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44168b2 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"44168b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88e51dc elementor-widget elementor-widget-text-editor\" data-id=\"88e51dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">Ll\u00e1manos<\/h2>\n<p style=\"text-align: center;\"><a href=\"tel:+16467704584\">+1 (646) 770 4584<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3397dcf\" data-id=\"3397dcf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64ad85f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"64ad85f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fab fa-whatsapp\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f473615 elementor-widget elementor-widget-text-editor\" data-id=\"f473615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">WhatsApp<\/h2>\n<p style=\"text-align: center;\"><a href=\"https:\/\/wa.me\/16467704584\" target=\"_blank\" rel=\"noopener\">+1 (646) 770 4584<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-fa6fe20\" data-id=\"fa6fe20\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa1f1ad elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"fa1f1ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-envelope\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d536ea elementor-widget elementor-widget-text-editor\" data-id=\"6d536ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">Correo electr\u00f3nico<\/h2>\n<p style=\"text-align: center;\"><a href=\"mailto:support@equilac.com\">support@equilac.com<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0171c1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0171c1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f6c8976\" data-id=\"f6c8976\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0263f56 elementor-widget elementor-widget-text-editor\" data-id=\"0263f56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Preguntas frecuentes<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b9d39a0\" data-id=\"b9d39a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f2ccf97 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2ccf97\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6c97125\" data-id=\"6c97125\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1aadcef elementor-widget elementor-widget-accordion\" data-id=\"1aadcef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2791\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2791\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Env\u00edo y entrega<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2791\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2791\"><p>Ofrecemos env\u00edo gratuito en todos los pedidos.<\/p>\n<p>Su pedido ser\u00e1 enviado dentro de las 48 horas. Una vez que su pedido haya sido enviado, recibir\u00e1 un correo electr\u00f3nico de confirmaci\u00f3n de env\u00edo con informaci\u00f3n de seguimiento.<\/p>\n<ul>\n<li>El tiempo de entrega suele ser de 4 a 8 d\u00edas h\u00e1biles si el producto est\u00e1 disponible.<\/li>\n<li>No enviamos Equilac a Alemania e Italia.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2792\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2792\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Aduanas, aranceles e impuestos (si aplica)<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2792\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2792\"><p>Al realizar un pedido en equilac.com, usted es responsable de garantizar que el producto (un suplemento diet\u00e9tico) pueda importarse legalmente al pa\u00eds de destino.<\/p>\n<p>El destinatario es el importador registrado y debe cumplir con todas las leyes y regulaciones del pa\u00eds de destino.<\/p>\n<p>Los pedidos enviados fuera de Europa pueden estar sujetos a impuestos de importaci\u00f3n, derechos de aduana y tasas cobradas por el pa\u00eds de destino. El destinatario de un env\u00edo internacional puede estar sujeto a dichos impuestos de importaci\u00f3n, derechos de aduana y tarifas, que se cobran una vez que el env\u00edo llega al pa\u00eds del destinatario. Los cargos adicionales por el despacho de aduanas deben ser asumidos por el destinatario; Equilac no tiene control sobre estos cargos, ni puede predecir cu\u00e1les podr\u00edan ser.<\/p>\n<p>Las pol\u00edticas aduaneras var\u00edan mucho de un pa\u00eds a otro; debe comunicarse con su oficina de aduanas local para obtener m\u00e1s informaci\u00f3n. Cuando se requieren procedimientos de despacho de aduana, pueden causar retrasos m\u00e1s all\u00e1 de nuestras estimaciones de entrega originales.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2793\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2793\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfCu\u00e1les son los m\u00e9todos de pago?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2793\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2793\"><p>Ofrecemos los siguientes m\u00e9todos de pago:<\/p>\n<ul>\n<li>\n<ul>\n<li>Visa<\/li>\n<li>MasterCard<\/li>\n<li>Pago de Apple<\/li>\n<li>Maestro<\/li>\n<li>iDEAL (Pa\u00edses Bajos)<\/li>\n<li>Bancontact\/Mister Cash (B\u00e9lgica)<\/li>\n<li>SOFORT<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Todos los pagos se realizan a trav\u00e9s de un procedimiento SSL seguro mediante <a href=\"https:\/\/stripe.com\/en-be\" target=\"_blank\" rel=\"nofollow noopener\">Stripe Payments<\/a>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0257b71 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0257b71\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9e6c224\" data-id=\"9e6c224\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bfcf194 elementor-widget elementor-widget-text-editor\" data-id=\"bfcf194\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Detalles de la empresa<\/h2>\n<p>Equilac LLC<br \/>\nChrysler Building<br \/>\n405 Lexington Avenue, piso 26<br \/>\nNueva York, NY, 10174<br \/>\nEstados Unidos<\/p>\n<p><a href=\"https:\/\/opencorporates.com\/companies\/us_de\/6206441\" target=\"_blank\" rel=\"nofollow noopener\">Registro de empresa<\/a><br \/>\nEIN: 38-4020367<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d301daf\" data-id=\"d301daf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f35129 elementor-widget elementor-widget-google_maps\" data-id=\"1f35129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=chrysler%20building&#038;t=m&#038;z=10&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"chrysler building\"\n\t\t\t\t\taria-label=\"chrysler building\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Servicio al cliente Contacta con nuestro servicio de atenci\u00f3n al cliente por tel\u00e9fono, WhatsApp o correo electr\u00f3nico. Si tiene alguna pregunta sobre su pedido, comparta su n\u00famero de pedido con nosotros. Ll\u00e1manos +1 (646) 770 4584 WhatsApp +1 (646) 770 4584 Correo electr\u00f3nico support@equilac.com Preguntas frecuentes Env\u00edo y entrega Ofrecemos env\u00edo gratuito en todos los [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-1561","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.equilac.com\/es\/wp-json\/wp\/v2\/pages\/1561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.equilac.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.equilac.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.equilac.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.equilac.com\/es\/wp-json\/wp\/v2\/comments?post=1561"}],"version-history":[{"count":2,"href":"https:\/\/www.equilac.com\/es\/wp-json\/wp\/v2\/pages\/1561\/revisions"}],"predecessor-version":[{"id":14187,"href":"https:\/\/www.equilac.com\/es\/wp-json\/wp\/v2\/pages\/1561\/revisions\/14187"}],"wp:attachment":[{"href":"https:\/\/www.equilac.com\/es\/wp-json\/wp\/v2\/media?parent=1561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.equilac.com\/es\/wp-json\/wp\/v2\/categories?post=1561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.equilac.com\/es\/wp-json\/wp\/v2\/tags?post=1561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}