{"id":1545,"date":"2022-03-09T07:15:53","date_gmt":"2022-03-09T07:15:53","guid":{"rendered":"http:\/\/dev.equilac.com\/contact\/"},"modified":"2023-10-22T17:09:42","modified_gmt":"2023-10-22T17:09:42","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.equilac.com\/pt\/contact\/","title":{"rendered":"Atendimento ao cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1545\" class=\"elementor elementor-1545 elementor-1452\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52a2a82 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52a2a82\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3a3016f\" data-id=\"3a3016f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2bc4ce elementor-widget elementor-widget-text-editor\" data-id=\"f2bc4ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Atendimento ao cliente<\/h1>\n<p>Entre em contato com nosso atendimento ao cliente por telefone, WhatsApp ou e-mail. Se voc\u00ea tiver alguma d\u00favida sobre seu pedido, compartilhe conosco o n\u00famero do seu pedido.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f15413b\" data-id=\"f15413b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba693f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba693f4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-bac51b2\" data-id=\"bac51b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44168b2 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"44168b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88e51dc elementor-widget elementor-widget-text-editor\" data-id=\"88e51dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">Ligue para n\u00f3s<\/h2>\n<p style=\"text-align: center;\"><a href=\"tel:+16467704584\">+1 (646) 770 4584<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3397dcf\" data-id=\"3397dcf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64ad85f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"64ad85f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fab fa-whatsapp\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f473615 elementor-widget elementor-widget-text-editor\" data-id=\"f473615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">WhatsApp<\/h2>\n<p style=\"text-align: center;\"><a href=\"https:\/\/wa.me\/16467704584\" target=\"_blank\" rel=\"noopener\">+1 (646) 770 4584<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-fa6fe20\" data-id=\"fa6fe20\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa1f1ad elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"fa1f1ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-envelope\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d536ea elementor-widget elementor-widget-text-editor\" data-id=\"6d536ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">E-mail<\/h2>\n<p style=\"text-align: center;\"><a href=\"mailto:support@equilac.com\">support@equilac.com<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0171c1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0171c1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f6c8976\" data-id=\"f6c8976\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0263f56 elementor-widget elementor-widget-text-editor\" data-id=\"0263f56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Perguntas frequentes<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b9d39a0\" data-id=\"b9d39a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f2ccf97 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2ccf97\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6c97125\" data-id=\"6c97125\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1aadcef elementor-widget elementor-widget-accordion\" data-id=\"1aadcef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2791\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2791\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Envio e entrega<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2791\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2791\"><p>Oferecemos frete gr\u00e1tis para todos os pedidos.<\/p>\n<p>Seu pedido ser\u00e1 enviado dentro de 48 horas. Assim que seu pedido for enviado, voc\u00ea receber\u00e1 um e-mail de confirma\u00e7\u00e3o de envio com informa\u00e7\u00f5es de rastreamento.<\/p>\n<ul>\n<li>O prazo de entrega geralmente \u00e9 de 4 a 8 dias \u00fateis se o produto estiver dispon\u00edvel.<\/li>\n<li>N\u00e3o enviamos Equilac para Alemanha e It\u00e1lia.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2792\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2792\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Alf\u00e2ndegas, taxas e impostos (se aplic\u00e1vel)<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2792\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2792\"><p>Ao fazer um pedido em equilac.com, voc\u00ea \u00e9 respons\u00e1vel por garantir que o produto (um suplemento diet\u00e9tico) possa ser importado legalmente para o pa\u00eds de destino.<\/p>\n<p>O destinat\u00e1rio \u00e9 o importador registrado e deve cumprir todas as leis e regulamentos do pa\u00eds de destino.<\/p>\n<p>As encomendas enviadas para fora da Europa podem estar sujeitas a impostos de importa\u00e7\u00e3o, direitos aduaneiros e taxas cobradas pelo pa\u00eds de destino. O destinat\u00e1rio de uma remessa internacional pode estar sujeito a tais impostos de importa\u00e7\u00e3o, direitos aduaneiros e taxas, que s\u00e3o cobrados assim que a remessa chega ao pa\u00eds do destinat\u00e1rio. Encargos adicionais para desembara\u00e7o aduaneiro dever\u00e3o ser pagos pelo destinat\u00e1rio; A Equilac n\u00e3o tem controle sobre essas cobran\u00e7as, nem pode prever quais podem ser.<\/p>\n<p>As pol\u00edticas aduaneiras variam amplamente de pa\u00eds para pa\u00eds; voc\u00ea deve entrar em contato com a alf\u00e2ndega local para obter mais informa\u00e7\u00f5es. Quando s\u00e3o necess\u00e1rios procedimentos de desembara\u00e7o aduaneiro, isso pode causar atrasos al\u00e9m das nossas estimativas de entrega originais.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2793\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2793\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quais s\u00e3o os m\u00e9todos de pagamento?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2793\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2793\"><p>Oferecemos os seguintes m\u00e9todos de pagamento:<\/p>\n<ul>\n<li style=\"list-style-type: nenhum;\">\n<ul>\n<li>Visto<\/li>\n<li>MasterCard<\/li>\n<li>Apple Pay<\/li>\n<li>Maestro<\/li>\n<li>iDEAL (Holanda)<\/li>\n<li>Bancontact\/Mister Cash (B\u00e9lgica)<\/li>\n<li>SOFORT<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Todos os pagamentos s\u00e3o feitos atrav\u00e9s de um procedimento SSL seguro por <a href=\"https:\/\/stripe.com\/en-be\" target=\"_blank\" rel=\"nofollow noopener\">Stripe Payments<\/a>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0257b71 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0257b71\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9e6c224\" data-id=\"9e6c224\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bfcf194 elementor-widget elementor-widget-text-editor\" data-id=\"bfcf194\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Detalhes da empresa<\/h2>\n<p>Equilac LLC<br \/>\nChrysler Building<br \/>\n405 Lexington Avenue, 26\u00ba andar<br \/>\nNova York, NY, 10174<br \/>\nEstados Unidos<\/p>\n<p><a href=\"https:\/\/opencorporates.com\/companies\/us_de\/6206441\" target=\"_blank\" rel=\"nofollow noopener\">Registro de empresa<\/a><br \/>\nEIN: 38-4020367<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d301daf\" data-id=\"d301daf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f35129 elementor-widget elementor-widget-google_maps\" data-id=\"1f35129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=chrysler%20building&#038;t=m&#038;z=10&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"chrysler building\"\n\t\t\t\t\taria-label=\"chrysler building\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Atendimento ao cliente Entre em contato com nosso atendimento ao cliente por telefone, WhatsApp ou e-mail. Se voc\u00ea tiver alguma d\u00favida sobre seu pedido, compartilhe conosco o n\u00famero do seu pedido. Ligue para n\u00f3s +1 (646) 770 4584 WhatsApp +1 (646) 770 4584 E-mail support@equilac.com Perguntas frequentes Envio e entrega Oferecemos frete gr\u00e1tis para todos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-1545","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.equilac.com\/pt\/wp-json\/wp\/v2\/pages\/1545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.equilac.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.equilac.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.equilac.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.equilac.com\/pt\/wp-json\/wp\/v2\/comments?post=1545"}],"version-history":[{"count":2,"href":"https:\/\/www.equilac.com\/pt\/wp-json\/wp\/v2\/pages\/1545\/revisions"}],"predecessor-version":[{"id":14184,"href":"https:\/\/www.equilac.com\/pt\/wp-json\/wp\/v2\/pages\/1545\/revisions\/14184"}],"wp:attachment":[{"href":"https:\/\/www.equilac.com\/pt\/wp-json\/wp\/v2\/media?parent=1545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.equilac.com\/pt\/wp-json\/wp\/v2\/categories?post=1545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.equilac.com\/pt\/wp-json\/wp\/v2\/tags?post=1545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}